Concept Project · Healthcare
A concept for a clinic operations hub that brings booking, reminders and daily administration into one dashboard.
Concept project. Designed to demonstrate our approach. Not a client engagement.
The challenge
Reception teams at busy clinics spend much of the day on the phone booking and rescheduling appointments, while managers lack a clear view of utilization and no-shows.
The proposed solution
An administrative hub with online booking, automated reminders over SMS or WhatsApp, a live daily schedule and a manager dashboard. Access is role-based, and the system is designed to minimize the personal data it stores.
Key features
- Online booking with doctor and service selection
- Automated confirmations and reminders
- Live daily schedule for reception
- Utilization and no-show reporting
- Role-based access and audit logs
- Arabic and English patient interface
Interface concepts
- 01Daily schedule
- 02Utilization dashboard
- 03Patient booking flow
Results
This is a concept project. No client results are claimed. Verified outcomes will be published here once a live implementation can be measured with permission.
N.R.K · Digital Solutions
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